For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact Us page.
Q:What is the delivery time
A: We average 30-60 minutes. During peak hours ( 4 pm – 7 pm) deliveries can take longer, sometimes up to 2 hours. If you are in a hurry, please discuss your needs with the office while placing your order and we will do everything in our power to accommodate you.
Q: Is there a fee for delivery?
A: No. We do not charge for our service, there is just a $40 delivery minimum for deliveries in our normal area. Certain out of area deliveries may require a higher minimum order. For more information, please Contact Us.
Q: How does the new patient registration work?
A: All you do is sign up either by using our online registration, or you can text or email pictures of your ID and Dr. Recommendation to our office and we will get you registered and take your first order. Upon arrival, our courier will need to see your ID and REC to verify their validity. **YOU MUST PRESENT THE COURIER WITH THE ORIGINALS OF YOUR ID AND REC. PHOTO COPIES OR PHOTOS WILL NOT BE ACCEPTED BY OUR COURIER (this includes photos of the originals on your smart phone).
Q: Does the courier have to come to my door?
A: Certainly not, you can work out your specific discretionary needs directly with the courier when they contact you with their ETA.
Q: Do you accept credit cards?
A: Not at this time. Currently, we are CASH ONLY.
We operate in full compliance of Prop 215 and SB 420.
By ordering medical marijuana from GreenTree Wheels for delivery, you are acknowledging the following: I have a written recommendation for the use of medical cannabis from my doctor under Prop 215. I am not a law enforcement officer, nor a postal inspector, or operating under an assumed name or in cooperation with any criminal investigation; nor am I seeking out evidence which may serve as the basis for any charge of violating federal, state, or local laws. I will not use the medication provided for any non-medicinal purposes. Anyone who uses the provided medication for any purposes what so ever, will be assuming their own liability, and are responsible for their own actions. Cannabis is distributed only in accordance in California Safety Code Section 11362.5(B)(1)(A) & 11362.7(H) Prop 215 and S.B 420.
For more information regarding California Marijuana Laws please visit: